Community support has been re-opened. All threads have been closed. If your issue still persists you can re-open your thread or create a new one. Please do not post issues if you’re on Chopin until it is indicated on this page the transfers have been completed.
Cossacks, Boru, and Absolut only have a few small things left to be tweaked, they should be running fine now.
Lotus and Stoli are almost complete, MySQL needs to be moved from local to the remote server. This will happen sometime tonight, MySQL downtime will be roughly 10 minutes or less. Please be sure to always use “localhost” for the hostname of your scripts.
Chopin transfers finished earlier this morning, we found out during our verification that about 2,000 accounts were not transferred properly even though cPanel shows that they were. The only way to fix this is to terminate the 2,000 accounts and re-copy them. Unfortunately this is going to take some time. Right now we’re terminating 3 accounts per minute with about 1,200 left as of this posting. Most likely we will not be able to start copying accounts again for another 6 hours. As always updates will be reported here.
Free Hosting Support - I’ve delayed the free hosting support opening for a few hours so people hopefully read this update as to what is going on. Please do not report issues related to Chopin. Normal support will resume in a few hours.
Transfers and maintenance will be completed by tomorrow night at the latest.
The cPanel update we did last night on Lotus failed causing the recompile of Apache\PHP to build bad binaries. We need to re-update cPanel on Lotus and then re-build Apache\cPanel which should fix the issue.
Will update when the above is completed.
This has been completed
