We are already aware of everything currently posted on this status page. Please refrain from opening tickets regarding any issues posted here - It only strains our support staff and doesn’t help resolve the issue.

This includes requesting information on the issue - Information will be added to these posts as necessary.

Thank you
- x10hosting Support Team

Currently there appears to be an ongoing issue regarding Level’s cPanel showing error 500 and MySQL showing Too Many Connections. We are looking into the issue and we thank you for your patience during the matter.

The “level” server is running a bit slower than usual, we are aware and working on it.  There may be intermittent interruptions as we work on this issue.

Update 11:57 EDT: We’re rebooting level to apply some changes, services will be down for approximately 10 minutes.

We will be bringing the servers down shortly for about 10 to 15 minutes to update the kernel, some of our internal security software, and the backup system.  This post will be updated when everything is back online.

Currently it appears the / partition of the server “Level” has become full. This is causing intermittent issues on cPanel and MySQL. We are aware of the issue and we’re working to resolve this. Sorry for the inconvenience caused.